Frequently Asked Questions
Q. Where do I send my dues?
A. Brookwood Condo Village HOA, PO Box 983, Blue Springs, MO 64013
Q. Does the HOA have an office?
A. No, we have no office. We are not associated with the rental office on 5th Street or the rental units known as Brookwood Village except by proximity.
Q. Does the HOA have a management company or full-time staff?
A. No, we do not use a management company nor do we have full-time staff. The HOA is administered by a Board of Directors made up of members of the HOA. They are volunteers and receive no compensation.
Q. What do I do if I have a maintenance issue or question?
A. The best way to notify the Board of Directors of a maintenance issue is to take a picture of it and email the picture to brookwoodhoabs@gmail.com with a description. You can also call the message center to leave a message at 816.229.1222. You will find a chart on the Maintenance page of this website giving a quick rundown of what the HOA is responsible for and what individual homeowners are responsible for.
Q. Do we have access to the pool at the rental units on 5th Street?
A. No, the pool is owned and operated by the rental units and not associated with the HOA.
Q. Is trash pickup included in my dues?
A. No, trash pickup is not included in dues. You must secure your own trash service.
Q. What if my neighbor won’t pick up their dog’s waste?
A. Not picking up a dog’s waste is against Blue Spring’s city ordinance. Take a picture of the offending dog in the act. Then contact the Blue Springs Animal Control and sign a complaint against the owner. The HOA has nothing in its covenants to penalize offending owners and does not get involved in disputes of such nature between individual homeowners.
Q. Does the HOA provide snow removal?
A. Yes, when accumulation is more than 3″, we pay to have the sidewalk to your door shoveled. We do not shovel entire drives. The snow removal policy is described on this website.
Q. Can I park in the grass next to my driveway?
A. No, you may not park on the grass at all. Parking in the grass goes against the Blue Springs city ordinance and is expressly prohibited by the covenants. The grass next to your driveway is common area and is not for parking or storing anything. If a vehicle is found on the grass, the owner could be cited by the city and towed at the owner’s expense.
Q. What if there is a crack in my driveway?
A. Maintenance and care of driveways is the responsibility of the individual homeowners. Any repairs to or replacements of driveways are at the owner’s expense.
Q. Can I put a satellite dish on my building?
A. Nothing may be attached or mounted to HOA buildings unless approved by the Board. However, installation of satellite dishes is allowed on short poles close to your unit. The policy describing the placement of satellite dishes can be found on this website.
Q. What do I do if my waterline breaks between the curb and my unit?
A. All utilities are the individual owner’s responsibility. This includes the waterline between the curb and individual units in the common area. If you have a water line that you suspect has a leak, you need to contact a licensed plumbing contractor to do the repair. After the repair is made, the common area must be restored to its prior condition by the plumbing contractor. The repair is at the owner’s expense.
Q. Can I store firewood in my garage?
A. No, storing of firewood in garages is strictly prohibited. Storing firewood in garages greatly increases the chances of termites. If firewood is discovered in your garage and termites are found, you will be billed for the termite treatment which is about $1,500 and any repairs to the building due to the owner’s neglect. Also, make sure you store your firewood away from the sides of the building and not up against the wooden fences next to the patios. A good location is on your patio at least one foot away from any wall or fence on a proper storage rack.
For anything not covered by these questions, please contact us by email (the best way) or by leaving a message at the message center.